Travotrails Refund Policy-

At Travotrails, we are committed to providing exceptional service to our customers. We understand that unexpected situations may arise, leading to the need for cancellations or modifications to your travel plans. Please review our comprehensive refund policy below:

1. Flight Bookings:

• Refund Eligibility: Refund eligibility for flight bookings is subject to the terms and conditions of the respective airline. Some tickets may be non-refundable, while others may allow for cancellations with a refund, minus any applicable fees.

• Cancellation Fees: Depending on the airline's policy, cancellation fees may apply. These fees will be communicated to you at the time of booking or upon request.
  

2. Hotel Reservations:

• Refund Eligibility: Refund eligibility for hotel reservations varies based on the hotel's cancellation policy. Many hotels offer free cancellation within a certain timeframe before the check-in date, while others may charge a fee for cancellations made outside of this window.

• Cancellation Deadline: Please note the deadline for cancelling your hotel reservation without incurring charges. This information is typically provided in your booking confirmation.

3. Tour Packages and Activities:

• Refund Eligibility: Refund eligibility for tour packages and activities is outlined in the booking agreement. Some tours may offer full or partial refunds for cancellations made within a specified period, while others may have stricter cancellation policies.

• Special Circumstances: In cases of unforeseen circumstances such as extreme weather, natural disasters, or other emergencies, please contact us immediately to discuss options for rescheduling or obtaining a refund.

4. Refund Process:

• Submission of Refund Request: To request a refund, please contact our customer service team via email or phone. Provide your booking details, including the confirmation number, and the reason for cancellation or modification.

• Refund Processing Time: Once your refund request is received, our team will review it and initiate the refund process. Refund processing times may vary depending on the travel service provider's policies and the method of payment.

5. Non-Refundable Fees:

• Booking Fees: Please note that certain fees, such as booking fees or service charges, may be non-refundable. These fees will be clearly communicated to you at the time of booking.

• Third-Party Fees: In some cases, third-party fees, such as credit card processing fees or taxes, may not be refundable. We will do our best to minimize these fees whenever possible.

6. Changes and Modifications:

• Change Requests: If you need to make changes to your booking, such as adjusting travel dates or modifying accommodations, please contact our customer service team as soon as possible. Additional charges or fees may apply for modifications.

• Modification Deadlines: Please be aware of any deadlines for making changes to your booking without penalty. These deadlines may vary depending on the travel service provider.

7. Force Majeure and Travel Advisories:

• Force Majeure Events: In the event of force majeure circumstances, such as natural disasters, political unrest, or travel advisories issued by government authorities, Travotrails reserves the right to modify or cancel bookings without liability. We will make every effort to notify affected customers as soon as possible.

8. Contact Us:

• If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please don't hesitate to contact our customer service team. The email for our support team is support@travotrails.com or you can contact us on the phone number(+919650815441). We are here to help!

Refund Policies